Home Cleaning Questions Asked Regularly:
Do You Clean Carpets?
Our home cleaning starts with specialising in cleaning carpets and removing a very wide range of stains. It has been our number one service for the last 20 years on the Gold Coast. Chem-Dry and carpet cleaning are one and the same.
Does Chem-Dry Offer Specials?
Chem-Dry does occasionally offer discounts or specials. We are a premium service where quality cleaning and great results are our first priorities. Our company provides superior cleaning solutions and this is reflected in the prices that we charge. Having said that, Chem-Dry On The Coast will always try to make our service as affordable as possible.
Do You Move the Furniture?
We move most furniture and will clean as much of the carpets as possible. Keep in mind that OHS limitations will prevent us from lifting items that are heavier than 25 kilograms. Things like bookcases and wall units are generally left in place as it is not practical to move. The more items removed from carpets, the more time our technicians have to concentrate on cleaning the carpets.
Compare Chem-Dry vs. Steam Cleaning.
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. So you’re left with wet carpets for 1-2 days, which creates a breeding ground for mould, mildew and bacteria. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.
Chem-Dry’s process is different. We employ millions of microscopic bubbles to explode dirt from deep in your carpet fibres, which is why we only need to use a fraction of the water that typical steam cleaning uses. After the carbonation releases and lifts the dirt, our high powered equipment extracts the dirt and moisture from the carpet.
You can see a full comparison of Chem-Dry vs steam cleaning by visiting this page
What is the Best Carpet Cleaning Method?
Chem-Dry’s home cleaning process is better and healthier than other methods for your carpet and upholstery home cleaning. Chem-Dry’s unique hot carbonating extraction carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer lasting clean.
Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods such as steam cleaning require. This allows your carpets to dry faster, typically in 1-4 hours rather than 1-2 days, and helps prevent the growth of mould and mildew under your carpet. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that—through the power of carbonation—lifts dirt to the surface where it is whisked away. The Natural is non-toxic and ideal for homes with kids and pets, and has received the Green Certification.
Do I Need to Have Carpets Protected?
Carpet protection makes your carpet stain resistant and ensures that future maintenance becomes much easier. Protection of carpets become more important when you have small children and/or pets. A further issue is with light coloured carpets where every little stain is visible. It is more important to protect white or beige coloured carpets because stains are more obvious.
Can You Remove Urine Odour?
Urine odours can linger on for months if not treated properly. As urine dries in the carpet and underlay, what’s left are millions of concentrated urine crystals that become even more pungent. Many companies just mask this odour. Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment) to explode the urine crystals and break down the enzymes which gets rid of the pet urine odour forever. Have a more detailed look at this service.
How Often Should I Have My Carpets Cleaned?
The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. If you have kids, pets or if someone in your home has asthma or allergies, it’s advisable to do it even more frequently. Regular cleaning will not only improve your home’s appearance, but it will eliminate germs and allergens, improve your home’s indoor air quality and extend the life of your carpeting.
Should I Vacuum Before You Arrive?
You can never vacuum a carpet enough. If you have the time to go over the carpets, that is fine. Our technicians will repeat the process before the start cleaning the carpets. We do not expect you to do this as it is part of our service. Chem-Dry’s professionally trained technicians will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive.
Fabric Upholstery Cleaning 
When Can I Use My Couches Again?
In general, it takes between 4 -8 hours for the fabric to dry. The type of fabric and the degree of soiling may impact the drying time. Colder damp weather also will prolong the drying time. As a general rule it is not a bad idea to refrain from using the furniture until the next day. We have special drying equipment that can be installed on request if required.
